Online Privacy Policy
QNB Online Banking Privacy Policy
QNB Bank (QNB) understands that protecting the personal privacy rights of all its customers is essential for a banking relationship to exist. We realize that our customers entrust us with personal information. Therefore, it is our policy to maintain our customers' information in a confidential manner. We are committed to providing the highest level of security and privacy regarding the collection and use of our online banking customers' personal information, as well as that of all visitors to our website. Personal information may be collected through the submission of account applications, request for information referral forms, online banking transactions, or the use of online financial tools such as interactive calculators. A detailed description of QNB's Online Banking Privacy Policy is provided below. If you have additional questions regarding the privacy of your personal information, submit your question using our Request a Call Form.
Respect of the Right to Privacy
QNB respects your right to privacy and takes every precaution to provide you with the same level of privacy within our virtual branch that you receive through more traditional bank delivery channels.
Collection and Use of Personal Information
The collection of personal information online is designed to protect access to your personal accounts and to assist the Bank in providing you with the products and services you want and need. All personal information collected and stored by the Bank is used for specific business purposes to protect and administer your personal accounts and transactions, to comply with state and federal banking regulations, and to help the Bank better understand your financial needs in order to design or improve our products and services.
Employing stringent security measures in the collection of your personal information, all QNB-Online account applications are submitted to the Bank's secure administration site through an encrypted direct line to the Bank. Once received by the Bank, only approved personnel may open and process the application. Furthermore, auditing mechanisms have been put into place to further protect your information by identifying which employee(s) has accessed and in any way modified-for example, updated or added to your personal information.
QNB-Mobile App Permissions
The permissions identified in the table below may be needed by the QNB-Mobile App to access certain features and functionality.
| Permissions | Function | Example |
|---|---|---|
| CAMERA / PHOTOS / MEDIA / IMAGES | Allows access to the device’s camera | Ability to use QNB’s mobile remote deposit services |
| LOCATION | We may need this information for regulatory and security purposes or to provide certain location-based services | Maps and/or directions to QNB Bank locations |
| ACCESS TO EXTERNAL STORAGE | Allows access to files/media on the device | Provides access to use Secure Message Attachments |
Maintenance of Accurate Information
It is in the best interest of both you and the Bank to maintain accurate records concerning your personal information. For this reason, QNB allows you to update your personal information online, at any time, through the submission of encrypted email requests sent to the Bank's secure administration site. Notifications are immediately sent to approved Bank personnel alerting them to the receipt of your request. This procedure allows QNB to update your personal information in a timely manner.
Notification of Unauthorized Access or Transfers
CONTACT US AT ONCE if you believe your password has been lost, stolen, used without your authorization, or otherwise compromised, or if someone has transferred or may transfer money from your accounts without your permission. An immediate telephone call to us is the best way to reduce any possible losses. The telephone number you should call to report an unauthorized transaction or lost or stolen password is 215-538-5605.
Limited Employee Access to Personal Information
QNB limits employee access to your personal information to only those Bank administrators with a business reason for knowing such information. QNB also educates all employees about the importance of confidentiality and customer privacy. In addition, individual usernames and passwords are used by approved Bank personnel to access your personal information online, providing audit trails to further safeguard the privacy of your personal information.
Third-Party Disclosure Restrictions
QNB follows strict privacy procedures in regard to protecting your personal information. In addition, the Bank requires all third parties with a business need to access this information to adhere to similar and equally stringent privacy policies. Personal information may be supplied to a third party in order to process a customer transaction; if the customer requests it; the disclosure is required or allowed by law (i.e., exchange of information with reputable reporting agencies, subpoena, or the investigation of fraudulent activity, etc.); or for marketing purposes of which the customer has been previously informed and has been given the opportunity to decline.
Disclosure of Privacy Policies
QNB is committed to ensuring the privacy of its customers' personal information. For more information regarding QNB Online Banking Privacy Policy, contact us via our Request a Call Form.
QNB Terms of Use Disclosure
THESE TERMS OF USE GOVERN THE ACCESS AND USE OF OUR WEBSITE AND SHOULD BE CAREFULLY READ.
THIS WEBSITE AND ITS CONTENTS ARE PROVIDED ON AN "AS IS" BASIS. USE OF THE QNB WEBSITE AND ITS CONTENTS IS AT THE USER'S SOLE RISK. BY ACCESSING OR USING OUR WEBSITE, THE USER ACCEPTS AND AGREES TO BE BOUND BY THESE TERMS OF USE AS THEY MAY FROM TIME TO TIME BE MODIFIED BY QNB BANK, ITS SUBSIDIARIES OR AFFILIATES.
Use of Website
Our Website contains information, names, images, graphics, logos, documents, and other content for the use and information of QNB customers or potential customers and other visitors to our Website. The contents may not be copied (other than a copy for personal use), modified, distributed, transmitted, displayed, performed, reproduced, transferred, resold, or republished without the prior written consent of QNB, which it may withhold in its sole discretion.
Modifications
QNB may at any time make modifications, changes, and alterations to the contents of this Website, including changes to these Terms of Use, without prior notice. Users are responsible for regularly reviewing these Terms of Use. Your continued use of this Website following any modifications, changes, or alterations will constitute your acceptance of such alterations.
Transmissions to and from this Website
Except when utilizing the forms within our Website or when expressly indicated as being secure, transmissions to and from this Website or directed to QNB, including e-mails, are not sent in a secure form and can be intercepted by third parties and may not be immediately received by the appropriate business unit at QNB. Please do not use E-mail other than the forms within our Website to send us communications that contain confidential information, which we require to be in writing, or which need our immediate attention. Please call 215-538-5600 or 1-800-491-9070, visit any of our branch locations, or write to us at QNB, PO Box 9005 Quakertown, PA 18951-9005, to communicate confidential information.
Any transmission to this Website, including e-mails, will be deemed and remain the property of QNB. QNB may use and provide information contained in any such transmission (including suggestions) to any of its affiliates for any purpose whatsoever and as deemed appropriate by QNB. Users should be aware that linked sites, as described on the Home Page, may utilize privacy policies that differ from ours. QNB is not responsible for such policies and expressly disclaims any and all liability related to such policies.
Cookies
If you are just browsing the QNB Website, a cookie identifies only the type of browser you use to view the site. If you become a registered user with a designated user ID and password, we use cookies so that we can provide customized information that we believe will be of value to you based on preferences indicated, other information we have about you as a QNB customer, as well as information available from external sources such as the census bureau. If you are just browsing our Website and are not a registered user, you do not have to accept a cookie and you may continue to browse the site. However, if you are a registered user and are visiting the site to, for example, to perform banking transactions, you must accept the Website's cookies as they are essential for site administration and security.
Copyright Information
Except where otherwise specifically noted or as noted below, all contents of this Website, including the graphics, logos, written content, and overall design, are the sole and exclusive properties of QNB. The posting of the contents of this Website neither constitutes a waiver of any of QNB's proprietary rights, or any other party's proprietary rights, including but not limited to copyrights, trademarks, service marks, patents, and other property, nor a transfer by implication, estoppels or otherwise of any such rights or of any license to the Website user or to any third party.
Liability Limitations
IN NO EVENT WILL QNB OR ITS SUBSIDIARIES, AFFILIATES, REPRESENTATIVES, CONTRACTORS, OR THEIR RESPECTIVE OFFICERS, DIRECTORS OR EMPLOYEES BE LIABLE FOR ANY DAMAGES, INCLUDING, WITHOUT LIMITATION, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, WHETHER UNDER A CONTRACT, TORT OR ANY OTHER THEORY OF LIABILITY, ARISING IN CONNECTION WITH ANY PARTY'S USE OF OUR WEBSITE OR A LINKED SITE, ANY FAILURE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY, COMPUTER VIRUS, LINE SYSTEM FAILURE OR LOSS OF DATA; ANY LOSS OF USE RELATED TO OUR WEBSITE OR A LINKED SITE; ANY WEBSITE OPERATED BY ANY THIRD PARTY; OR ANY CONTENTS OF THIS WEBSITE OR ANY LINKED SITE, EVEN IF QNB IS AWARE OF THE POSSIBILITY OF SUCH DAMAGES.
