Debit Cards

Use your QNB Debit Card to get cash at thousands of STARsm, Visa®, and Cirrus® ATMs. Pay with your card at millions of locations worldwide that accept Visa Debit Cards.

Visiting your local branch is the quickest way to get a Visa Debit Card. All QNB branches conveniently offer instant-issue debit cards. Please contact Customer Service to order a Visa Debit Card if you cannot visit a branch. Debit cards ordered through Customer Service typically arrive in 7-10 business days.

Contactless Debit Cards Rollout Info

What to Expect

QNB Bank introduced dual interface contactless chip cards in the summer of 2024. Contactless debit cards are automatically issued to you approximately 30 days before your current QNB Debit Card's expiration.

QNB contactless debit cards will be rolled out based on expiration date and be completed July of 2027. Instant-issue contactless debit cards are available at QNB branches. If you wish to receive a contactless debit card prior to your current debit card's expiration, stop by any QNB branch.

About Contactless Cards

A contactless chip card allows you to tap your debit card against a reader, in addition to inserting or swiping your card. Just tap your card where you see the Contactless Symbol to help speed up your checkout at fast food restaurants, pharmacies, grocery stores, and more. If a contactless terminal isn’t available, just insert or swipe your card.

How it works

Look at your card

This indicator on your card means you can tap to pay anywhere you see the Contactless Symbol.

Look at the terminal

Look for the Contactless Symbol at contactless-enabled merchant terminals.

Tap your card to pay

Tap or hold your contactless card near the Contactless Symbol on the checkout terminal.

FAQ's

What if a merchant's terminal does not accept contactless payments? Will my card still work?
Yes. Insert the EMV card, or swipe the magnetic stripe like you would have done with your previous card. Online purchases work the same as with your previous card.
How can I tell if a card or payment terminal accepts contactless payments?
Both the card and the terminal will have the Contactless Symbol noted.
Can I use the contactless functionality for all of my purchases?
Contactless payment availability may vary depending on terminal enablement, merchant preferences, transaction location or purchase amount. You may also be asked for your signature or PIN in some cases.
Does my chip card work at the ATM?
Yes. You can still use your card to get cash, check your balance and more.
Where can I use my dual interface card?
Use your dual interface EMV chip card at the same places you do now. Tap or insert your card at EMV enabled terminals, or swipe your card at terminals that have not yet switched. You can use your card as you did before for online payments, telephone payments and at ATMs.
What if my QNB Debit Card is lost or stolen?
Report your lost or stolen QNB Debit Card immediately by calling our Customer Service Center at 215-538-5605. During off-hours, report a lost or stolen QNB Debit Card by calling 215-538-5760. Then, stop by any QNB branch location to get a new instant issue contactless card.

Whether you tap, insert, or use the magnetic stripe for your transactions, your QNB Debit Card comes with automatic fraud monitoring and optional card management tools.

Fraud Monitoring

A Fraud Center automatically monitors your QNB Debit Card transactions 24/7 to identify potential fraud. If potential fraud is detected, you will be contacted by SMS text, email, or phone and asked to verify whether the transaction was fraudulent or valid. You will NEVER be asked for your private personal information. You will only be asked to identify if you did or did not make a transaction with your QNB Debit Card.

MyCardRulesTM App

Managing debit card fraud is easy with the MyCardRulesâ„¢ Mobile App. You are in full control of your QNB Debit Card; the app allows you to:

  • Turn your card off to stop all transactions and turn it back on when you want to use it.
  • Set up real-time alerts to keep you informed when your cards are used.
  • Control when and where your cards are used.
  • Stop certain types of transactions.

MyCardRules gives you the security you need at the touch of your fingers, right from your mobile device. Get started today by downloading the MyCardRules app from the App Store® or Google Play™.

Learn More

The Apple logo is a trademark of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries.

Google Play and the Google Play logo are trademarks of Google LLC.